The Shivaliks

Policies

Step 1 – Upon receiving your inquiry, we will provide an estimated cost for the trip based on any
modifications to the proposed itinerary.
Step 2 – Once you approve the estimated cost and route, we require a nominal adjustable deposit of Rs.
1000 per person before providing the exact cost (which will be within 5% of the estimate).
Step 3 – To confirm the homestays, an advance payment of 50% of the total amount (including taxes) is
required when booking.
Step 4 – The remaining balance must be paid 2 weeks before departure.
Step 5 – After receiving the final payment, we will share a detailed itinerary, including all experiences,
both included and recommended.

Cancellation Policy

• In case of a cancellation due to any unforeseen circumstance up to 14 days before the travel date a
  credit note will be issued to the guest for the amount paid to date.
•  For cancellations within 14 days of the travel date, a charge of 25% of the amount paid will be applied.
• The credit note will be valid for one year from the booking date. Guests can use the credit note
  towards any future booking within a year and will need to pay any remaining balance based on the
  applicable rates.
•  The credit note is transferable and can be used by the guest or transferee once within the specified
  period.